Methodology

The course involves a mix of self-assessment tools, showcases of computer applications, brief presentations by the consultant and participants on course-related topics, and videos to enhance learning and real-life implementation.

Course Objectives

By the end of the course, participants will be able to:

Explain and fulfill the evolving responsibilities of executive assistants and office administrators to effectively address modern organizational challenges

Develop efficient systems for organizing, storing, and retrieving corporate documents, ensuring optimal record-keeping and easy access to essential information

Design an office layout that promotes productivity and well-being, and use time management skills to enhance productivity

Enhance communication techniques for effective business interactions, including advanced business writing and presentation skills

Use and improve some necessary general practices to generate added-value services for the organization

Target Audience

This course is designed for those interested in qualifying for entry level supervisory or managerial office positions, as well as those currently in related positions and seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices.

Target Competencies

Administration of computer applications

Time management​

Telephone, email and office etiquette

Motivating and improving productivity

Writing skills

Dealing with diversity

Indexing and archiving

Meetings and events management