Methodology

This course uses a combination of interactive activities, group, and individual exercises, role plays, and discussions. It also uses tools to assess personal talents and areas of improvement and will help participants devise improvement plans accordingly. Participants will develop strategies to overcome real-life scenarios and be given a chance to challenge and defend their findings.

Course Objectives

By the end of the course, participants will be able to:

List the administrators' challenges in the 21st century and ways for proactively overcoming them

Combine the efficiency and effectiveness concepts for higher productivity

Develop technical competencies to enable professional advancement

Apply the soft skills required to stand out from the crowd

Use professional business writing techniques in internal and external communication

Target Audience

Administrators, office managers, personal assistants, and any general staff member wishing to improve their skills and challenge themselves to excel in their mission at the office.

Target Competencies

Self-management

Effective communication

Time management

Problem solving

Teamwork

Organizing

Planning

Information Management