Administration and Office Management Best Practices and Modern Technologies - Advanced

Methodology

A combination of self-assessment tools, a demonstration of computer applications, brief presentations on course topics, and videos are used to reinforce learning and apply it to real-life situations.

Course Objectives

By the end of the course, participants will be able to:

Define and apply the new roles of executive administrative assistants in the face of modern challenges.

Use technology to perform most tasks and maintain communication with the office and manager.

Organize workflow effectively by filing, documenting, classifying, indexing, and retrieving company documents, records, and reports.

Establish quality standards to create a stimulating and productive work environment.

Apply the English language and use correct writing rules.

Identify and improve the competencies required to increase the value of services.

Target Audience

This course is aimed at those who have graduated from an office management program or those with several years of documented work experience in office management or secretarial work. It is also designed for those who wish to enter the world of supervisory or office manager positions, or who currently hold such positions and seek to enhance their professional knowledge and skills to achieve success in the world of high-tech offices.

Target Competencies

Computer Application Management

Time Management

Telephone, Email, and Office Etiquette

Motivation and Productivity

Writing Skills

Dealing with Diversity

Indexing and Archiving

Meeting and Event Management

New Roles for the First Time

The Changing Organization