Methodology

The course is designed to be interactive and participatory. It includes various training tools to enable participants to function effectively and efficiently in a multilateral environment. The course is built on four pillars: concept learning (presentations by the consultant), role-playing (group exercises), experience sharing (roundtable discussions), and exposure to case studies and scenarios. A key topic covered in the course is AI's Role in Modern Communication, highlighting how artificial intelligence is transforming the way we interact, collaborate, and exchange information.

Course Objectives

By the end of the course, participants will be able to:

Deliver diverse types of messages to various stakeholders

Identify the different personal listening styles

Discover how AI revolutionizes modern communication

Describe and harness the power of body language

Practice and use assertiveness skills in different situations

Demonstrate the use of the secrets of influence for effective communication

Target Audience

This course is targeted at employees, supervisors, middle managers, and senior managers who want to improve their communication skills by developing advanced communication techniques and strategies.

Target Competencies

Verbal and non-verbal communication

Building rapport

Influencing others

Inspiring and persuading others

Providing and receiving feedback

Assertiveness