Methodology

This course uses a combination of presentations, group discussions, case studies and exercises based on real life situations.

Course Objectives

By the end of the course, participants will be able to:

Explain how Document Control and Records Management fits within the business objectives and environment of their organizations.

Apply key Document Control and Records Management concepts and techniques to organizing and managing documents and records.

Describe the most common reasons for poor document control, and how to improve the process.

Explain the process of planning and implementing a Document Control and Records Management (DCRM) solution.

Apply best practice, yet key standards to Document Control and Records Management.

Target Audience

This course is designed for anyone from administration to management, with full or some responsibility, at a corporate and operational level, for document and records management, document control, compliance and information governance.

Target Competencies

Risk analysis

Document process analysis

Knowledge of relevant standards

Document identification

Managing document registers