عربي
عربي
Passionately developing careers since 2000.
عربي
عربي
Why Attend
Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it is an organizational imperative for supervisors and managers to improve employee performance. The role of front line managers is key to any performance management system which includes, but is not limited to, properly setting objectives and conducting appraisals. This course takes an in-depth view at setting the right measures to manage employees. These measures are primarily objective in nature. This course also describes how to conduct eï¬ective performance appraisal meetings and emphasizes the importance of coaching as a means for improving performance.
Overview
Course Outline
Schedule & Fees
Methodology
The course combines theoretical and practical methods for delivering content. Participants are expected to role play performance appraisal meetings and coaching sessions.
Course Objectives
By the end of the course, participants will be able to:
Define performance management, its objectives and various responsibilities
List the main phases in a performance management cycle and how to manage each for optimum results
Develop tangible and intangible measures of performance
Create business based objectives, including SMART targets, measures and Key Performance Indicators Define coaching and list the 5 steps for conducting optimal coaching sessions
Conduct effective performance appraisal meetings
Identify ways of rewarding and recognizing employees
Target Audience
Team leaders, managers, business partners and line mangers who are held accountable for the performance of the organization and its employees.
Target Competencies
Deciding and initiating action
Presenting and communicating
Analytical thinking
Applying expertise and technology
Following instructions and procedures
Planning and organizing
Achieving goals and objectives
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