Developing Human Resources Skills for Non-HR Professionals

Methodology

Each day one human resources topic that interest line managers will be explained. Group exercises, role plays, videos and practical case studies will be used. This course will definitely help line managers and department heads to know their human resources part to achieve the organization goals through their subordinates.

Course Objectives

By the end of the course, participants will be able to:

List and apply manager's human resources functions

Define the roles and responsibilities of managers in recruitment and onboarding

Conduct effective performance appraisal meetings

Identify and evaluate training needs

Handle employee’s complaints, grievances, and turnover

Target Audience

This training course targets managers, department heads, team leaders, supervisors, and all professionals seeking to acquire the knowledge and skills necessary in human resources management and how to effectively apply them within their departments.

Target Competencies

Recruitment and selection

Job orientation

Performance management

Coaching

Training and development

Handling complaints

Problem solving