Employee Engagement Practices and Strategies

Methodology

This training course uses a mix of interactive methods such as lectures, case studies, discussions, group activities, experience sharing, and short films about organizations that have successfully managed and enhanced their employee engagement levels.

Course Objectives

By the end of the course, participants will be able to:

Defend the value of employee engagement to an organization and explain it

Design, build and implement the requirements for an engagement culture

Evaluate and track the impact of engagement on business performance

Craft specific HR practices aimed at increasing employee engagement

Identify, develop and champion the required change initiatives

Build comprehensive employee engagement surveys and interpret their results

Target Audience

Managers who want to know the secrets of employee engagement, how it leads to improved productivity and customer service and how to encourage employees to go the extra mile. More specifically, the course is tailored to meet the needs of professional HR people as well as supervisors and managers whose primary responsibility is to engage and motivate their staff.

Target Competencies

Employee engagement

Survey design, administration and interpretation

Rapport building

Interpersonal communication

Giving feedback

Relating and networking

Planning and organizing

Analytical thinking