عربي
عربي
Passionately developing careers since 2000.
عربي
عربي
Why Attend
Despite the evolution of the various functions under Human Resources Employee Relations is still considered to be a grey function. Employee relations staff is expected to administer, report on operational KPIs, handle grievances, enforce policies, manage performance, deal with internal communication, promote social functions, and the list goes on. This course is designed to shed light on all the activities under the employee relations' function. From administration to grievance resolution, the course material and resources ensure that attendees improve their awareness and hence, their engagement level within the employee relations functions of their organization.
Overview
Course Outline
Schedule & Fees
Methodology
The course is divided into independent modules tapping on the function of the employee relations profession. Role plays, group activities and cases are included for each module to strengthen participantsâ ability to transfer the knowledge into the work environment. A small portion of the course time is used to debunk some myths and trends related to the function. Awareness building, skill building and reflection times are carefully designed to ensure the right impact.
Course Objectives
By the end of the course, participants will be able to:
Define employee relations as a function and list its main roles within human resources
Manage employee files and records as per local labor laws and regulations
Use the right Key Performance Indicators (KPIs) to improve attendance and minimize absenteeism
Apply objective means of morale measurement and enhancement to improve employee morale
Differentiate between employee whining, complaints and grievances and decide when to treat an issue as a grievance and how to handle it properly
Target Audience
Employees in the functions of employee relations, human resources or personnel and administration who are directly or indirectly responsible for providing support services to internal customers within the organization.
Target Competencies
Administration
Employee welfare
HR operations
Decision making
Applying expertise and technology
Deciding and initiating action
Following instructions and procedures
Achieving goals and objectives
Larimar will help you find what you are looking for
