عربي
عربي
Passionately developing careers since 2000.
عربي
عربي
Why Attend
Individual performance is important because it determines their success and the sustainability of an organization. This course provides participants with the tools to improve their performance levels through the competency that most influences everything said and done. This competency, called emotional intelligence, has been proven to be an important predictor of workplace performance and a powerful of leadership, personal, and organizational excellence. Participants in this course will explore and implement strategies that harness their energies and help them communicate constructively with internal and external customers, creating a more engaged and efficient work environment.
Overview
Course Outline
Schedule & Fees
Methodology
This course uses interactive exercises, a variety of activities, and role-playing that focuses on developing emotional intelligence.
This course relies on the use of psychometric measures to help participants identify their emotional intelligence capabilities.
Course Objectives
By the end of the course, participants will be able to:
Explain the link between emotional intelligence and performance
Determine the scores of participants' personal and social competencies
Develop "personal competence" to improve professional success
Develop "social competence" to improve organizational success
Apply an emotional intelligence map for continuous improvement
Target Audience
This course is aimed at individuals, business professionals, and project managers who want to improve their personal, professional, and organizational performance for a successful life.
Target Competencies
Empathy / Teamwork / Customer Service / Anger Management
Stress Tolerance / Change Tolerance / Self-Awareness / Social Awareness
Resilience / Assertiveness
Emotional Intelligence is linked to performance
Return on Investment for Developing Emotional Intelligence
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