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عربي

عربي

course

The Power of Negotiation Skills

Why Attend

Negotiation is part of our daily lives. Every day, we negotiate with many people, such as our customers, suppliers, colleagues, and family members. Negotiation is how people resolve their differences; it is simply the process of trying to get what we want from the other person. Unfortunately, many negotiations are often limited to price alone, but focusing on price alone diminishes the overall value that the different parties can create in their relationship. In this course, you will gain a wealth of knowledge about the habits of good negotiators to help you build your own skills. Through numerous exercises throughout the course, you will learn to practice numerous negotiation tactics, hone your personal negotiating style, and improve your ability to negotiate successfully and effectively in any situation.

Overview

Course Outline

Schedule & Fees

Methodology

This course uses a combination of interactive training techniques such as lectures, presentations, interactive exercises, group activities, and role-playing exercises.

Objectives

By the end of the course, participants will be able to:

Distinguish between integrative and distributive negotiations

Evaluate soft, hard, and principled negotiation approaches

Evaluate personal negotiation styles

Distinguish between the four stages of negotiation

Apply different negotiation tactics

Discover the most appropriate approach to conflict resolution and building trust

Plan and participate effectively with a negotiating team

Target Audience

Managers, businesspeople, specialists, sales employees, entrepreneurs, customer service representatives, and anyone who wants to improve their negotiation skills to become more effective in their work

Target Competencies

Influencing others

Building relationships

Building trust

Building consensus and cooperation

Verbal and nonverbal communication

Conflict management

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