Passionately developing careers since 2000.
Overview
Course Outline
Schedule & Fees
Methodology
This course uses a combination of interactive training techniques such as lectures, presentations, interactive exercises, group activities, and role-playing exercises.
Objectives
By the end of the course, participants will be able to:
Distinguish between integrative and distributive negotiations
Evaluate soft, hard, and principled negotiation approaches
Evaluate personal negotiation styles
Distinguish between the four stages of negotiation
Apply different negotiation tactics
Discover the most appropriate approach to conflict resolution and building trust
Plan and participate effectively with a negotiating team
Target Audience
Managers, businesspeople, specialists, sales employees, entrepreneurs, customer service representatives, and anyone who wants to improve their negotiation skills to become more effective in their work
Target Competencies
Influencing others
Building relationships
Building trust
Building consensus and cooperation
Verbal and nonverbal communication
Conflict management
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