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عربي

عربي

course

Managerial Decision Making and Problem Solving

Why Attend

Managers are constantly faced with solving complex problems and making critical decisions, and if not handled properly, these problems can have negative effects on the operations and profitability of the organization. This course provides managers with the tools and techniques to ensure that appropriate and lasting solutions to problems are found and the right optimal decisions are made. Participants will learn how to develop the right way of thinking to find solutions to problems. This course also enables participants to understand, analyze and recognize different types of problems, conduct in-depth root cause analysis and make sound decisions to find lasting solutions. Participants will also discover that some problems cannot be solved using rational thinking, but require a different and more creative approach. This course will enhance participants’ skills in generating ideas and enable them to lead creative teams. Finally, after formulating solutions and making decisions, participants will learn how to convince stakeholders of their solutions and get their approval, and participants will be able to learn how to influence others and gain support for the decisions made

Overview

Course Outline

Schedule & Fees

Methodology

This practical and interactive course uses models, practical exercises, case studies, presentations and group discussions to develop problem-solving and managerial decision-making skills. Participants will challenge each other’s solutions and decisions in groups and defend their solutions and decisions. The use of real-world situations from the participants’ work environment will enhance knowledge transfer and practical application. Participants will practice the techniques they have learned that are easy to apply in the workplace.

Course Objectives

At the end of the course, participants will be able to

Use the structural system to systematically address problems and decisions

Use the main tools and techniques for analysis and problem solving

Conduct a comprehensive root cause analysis of any problem

Explain the use of different systems in decision making

Identify different methods of generating creative ideas that can be practically applied in the workplace

Apply influence techniques to enable better decision making and implementation

Target Audience

Team leaders, department managers and supervisors who are involved in leading and solving their teams’ problems as well as making and implementing decisions

Targeted Competencies

Problem Solving and Decision Making

Creativity

Situational Analysis

Influence

Leadership

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