Objectives:

At the end of the course, participants will be able to:

Improve your organizational processes by implementing best practice standards

Link benchmark data to your organizational strategy and performance goals

Prepare and apply a benchmark plan in your own organization, in order to increase competitiveness

Gain powerful competitive insights from the experience of subject matter experts and best practice examples to fit your organization's realities.

Methodology

This course relies on practical training and case study analysis. During the course, participants will exchange ideas and discuss opportunities through presentations and group discussions. A variety of activities will also be used to enhance the learning experience and exchange ideas.

Target Audience

Quality and institutional development managers

Strategic planning officials

Performance analysts and reporting

Professionals in institutional excellence departments

Consultants and those interested in improving performance

All employees concerned with applying best practices at work

Target competencies

Linking measurement objectives to organizational strategy

Design a reference plan for your organization

Understand the basics of data collection and analysis

Evaluate performance gaps against benchmark data

Identify relevant standards and establish a monitoring process