Passionately developing careers since 2000.
Overview
Course Outline
Schedule & Fees
Objectives:
At the end of this course participants will be able to:
Understand the basics of business writing and apply basic techniques to writing emails, formal letters, memos, etc.
Identifying the software environment (Microsoft Word & Microsoft Outlook) used in administrative communication and drafting correspondence.
Basic methods and skills for writing administrative reports
Developing professional capabilities in the field of writing letters and correspondence.
Enabling trainees with appropriate expression methods and sound, attractive and influential formulations.
Strategic skills in drafting strategic reports.
Advanced methods in drafting administrative reports and correspondence.
Preparing informational and analytical reports.
Effective administrative communication with various entities through reports and administrative correspondence.
Optimal use of writing skill in effective administrative communication.
Specialization in collecting and organizing information to prepare reports and administrative and technical correspondence.
Practical cases in writing reports.
Preparing specialized reports and records in an official and more professional manner.
Using computers and information systems in preparing correspondence, writing and presenting reports.
Methodology
In this course, participants will be able to interact with the instructor, view slides, participate in group discussions, and complete team exercises and case studies.
Target Audience
Office Administration and Executive Secretarial Staff
Administrative Support Staff
Archives and Records Staff
Administrative Assistants
Target Competencies
Write a professional, formal email that adheres to the rules and ensures the goal is achieved
Define the elements, parts, and forms of formal letters
Distinguish between administrative reports, correspondence, memos, and formal letters
Steps for preparing a good formal letter and writing an effective message
Deal with formal correspondence electronically
Avoid common and frequent errors in writing formal letters
Achieve the best level of report preparation and writing
Distinguish between types of administrative reports and the stages of their preparation
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