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عربي

عربي

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Certificate in Key Performance Indicators

Why Attend

Key performance indicators (KPIs) are crucial business measures that inform decision-makers in the organization. Such information improves proactive performance monitoring and guarantees better business results. Participants in this course will learn the importance of measuring the right KPIs and how to choose those KPIs in a way that allows proactive decisions and satisfies critical stakeholders. This approach will ensure the longevity of success in organizations.

Overview

Course Outline

Schedule & Fees

Methodology

The course enables the participants to practice real-world analysis of KPIs through team-based workshops that use customized case studies, provoking the thought process for KPI development.

Course Objectives

By the end of the course, participants will be able to:

Evaluate how effective KPIs enable the measurement of company performance in key results areas

Calculate and analyze finance and client KPIs to manage a company outcome

Design sets of KPIs to measure quality, processes, and sustainability as company enablers

Analyze best practices of data collection and target setting for KPIs

Establish a plan to implement a KPI project in a company

Target Audience

All managers and senior professionals involved in influencing, formulating, or supporting the long-term planning and strategy of their department or organization. The course also benefits those responsible for linking, measuring, and improving the organization's performance, including strategy or performance management professionals, balanced scorecard managers, business unit and department managers, and business analysts.

Target Competencies

Strategy development

Performance management

Performance measurement

Change management

Proactivity

Drive for results

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