Methodology

This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Course Objectives

By the end of the course, participants will be able to:

Demonstrate and explain the skills and duties of a confident security officer

Explain the relevant legislation/law that impacts the work of a security officer

Explain the importance of emergency procedures within the workplace

List the safety principles, procedures and policies, which are required within the workplace

Apply good communication, customer care and negotiating skills

Apply searching, patrolling and scene preservation skills

Describe the use of access and egress control within the security officer role

Target Audience

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

Target Competencies

Conducting risk assessment

Managing physical security

Access control systems management

Patrolling

Incident management

Conflict resolution

Security report writing