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عربي

عربي

course

Interpersonal Communication Skills

Why Attend

Organizational success depends upon team members' ability to communicate using multiple means and channels. Our interactions with others determine how we are perceived; therefore, each of these interactions is an opportunity to accomplish a planned purpose. Communicating effectively is one of the most powerful skills for achieving objectives, be it on a personal or an organizational level. This training course will help you develop the skills to focus on your purpose, profile your audience, and clearly develop your message for an ideal impact and outcome. Creating an environment for open discussion and ongoing dialogue is crucial for communication success. The communication skills covered in this training course will help increase your ability to become better at active listening, receiving and giving effective feedback, dealing with different and diverse cultures, and managing conflicts to improve the quality of relationships and productivity.

Overview

Course Outline

Schedule & Fees

Methodology

This course relies on self-analysis questionnaires so participants can find out and apply their preferred method of communicating with others. In addition, case studies, roundtable discussions, and role plays will be used to ensure the course's contents are practical and ready for implementation.

Course Objectives

By the end of the course, participants will be able to:

Apply the skills necessary to communicate in an effective manner

Demonstrate their ability to communicate across cultures

Employ techniques for listening actively and empathically

Manage interpersonal conflict

Handle feedback and criticism constructively

Target Audience

Employees, supervisors, managers and others seeking to improve their communication skills both on and off the job.

Target Competencies

Verbal and nonverbal communication

Influencing others

Assertiveness

Active listening

Building rapport

Networking and giving feedback

Conflict management

HAVE A QUESTION?

Larimar will help you find what you are looking for