Professional Skills for Human Resources Management

Methodology

The program uses a discussion based approach in addressing the various topics covered combined with round table discussions, presentations, exercises, and role plays.

Course Objectives

By the end of the course, participants will be able to:

Explain the importance of Emotional Intelligence to HR professionals and apply simple techniques to develop their emotional quotients

Deliver balanced and well-structured public speeches with ease and confidence after learning how to deal with public speaking anxiety and subduing its effects

Describe the differences between influencing and persuading and use best techniques in applying them in HR work related situations

Apply effective creative problem solving techniques that will help them make the right decisions at work

List the main differences between finance and accounting

Use various budgeting techniques and apply them immediately in HR related scenarios

Target Audience

Human resources professionals or those who are about to start a career in HR as administrators, officers or specialists. The program is also beneficial for experienced officers and managers in HR who wish to update their knowledge and skills about the latest techniques in the various behavioral competencies.

Target Competencies

Working with people

Presenting and communicating

Applying expertise and technology

Planning and organizing

Achieving goals and objectives

Financial acumen

Problem solving

Decision making