عربي
عربي
Passionately developing careers since 2000.
عربي
عربي
Why Attend
This course aims to equip participants with emotional intelligence skills in the workplace to enhance communication quality, improve performance effectiveness, and strengthen professional relationships. Participants will develop self-awareness, learn how to manage emotions and control reactions, build empathy, and better understand others, while improving their ability to handle workplace pressure and conflicts. The course also focuses on practical tools and techniques for managing difficult situations, delivering professional feedback, and fostering trust and collaboration within teams. These competencies contribute to creating a positive work environment, reducing stress levels, increasing productivity and job satisfaction, and improving the quality of professional relationships within the organization. In addition, the course explores the impact of emotional intelligence on leadership, teamwork, and decision-making, as well as its role in enhancing professional resilience and adaptability in today's dynamic work environment.
Overview
Course Outline
Schedule & Fees
Methodology
The course adopts an interactive training approach that combines theoretical knowledge with practical application through:
Interactive presentations explaining emotional intelligence concepts.
Practical exercises to develop self-awareness and emotional regulation.
Hands-on applications for communication and handling difficult situations.
Real-life workplace case studies.
Group activities to strengthen collaboration and build trust.
Exercises on empathy and active listening skills.
Simulations of workplace conflicts and challenging situations.
Assessments and activities to measure and enhance emotional intelligence competencies.
Course Objectives
By the end of the course, participants will be able to:
Understand the concept of emotional intelligence and its impact on the workplace.
Develop self-awareness and emotional regulation skills.
Control reactions under pressure.
Enhance communication and professional interaction skills.
Develop empathy and understand the needs of others.
Effectively manage workplace stress and conflicts.
Deliver feedback in a professional manner.
Build positive work relationships based on trust and collaboration.
Strengthen teamwork and boost morale.
Improve the work environment and increase job satisfaction.
Target Audience
Executive and senior leaders.
Department managers and team leaders.
Human resources professionals.
Customer service personnel.
Supervisors and team coordinators.
Employees in operational and administrative roles.
Anyone seeking to develop their personal and professional skills.
Targeted Competencies
Self-awareness and emotional understanding.
Emotional regulation and response management.
Effective communication skills.
Empathy and understanding others.
Workplace stress management.
Conflict and dispute resolution.
Professional feedback delivery.
Building trust and professional relationships.
Teamwork and collaboration.
Resilience and adaptability in the workplace.
Larimar will help you find what you are looking for
