Modern Methods of Conflict Management

Why Attend

Most people tend to avoid conflict; they try to avoid all situations that require them to assume authority, and they often withdraw from critical issues. However, the truth is that conflict is a natural part of our lives, and the ability to resolve it effectively is an essential skill to be cultivated. This training course focuses on the ways in which assertiveness and flexibility can be employed in managing and resolving conflicts in general, and within professional contexts in particular. This will enable work teams to improve their performance and create a work environment that helps them achieve their desired goals. Methodology This course uses a combination of interactive techniques such as group exercises, case studies, individual exercises, role-plays (pre-prepared and real-time), videos, and group feedback.