عربي
عربي
Passionately developing careers since 2000.
عربي
عربي
Why Attend
The success of business organizations depends largely on effective communication between employees, whether managers or subordinates. The administrative work environment is one of the most fertile environments, brimming with reciprocal relationships between the various parties involved in the administrative process. Therefore, the ability of employees to govern these relationships contributes to achieving the vision, mission, goals, and role of the administrative organization. This training program is therefore essential for every employee, regardless of their job title, given its role in fostering communication and understanding between employees and their supervisors, on the one hand, and employees, subordinates, and colleagues, on the other. This achieves efficiency and effectiveness, which contributes to raising productivity and improving the administrative work environment to accomplish tasks with high quality for all job categories.
Overview
Course Outline
Schedule & Fees
Objectives
To highlight the importance of positive communication between managers and subordinates to achieve business goals.
To identify the behavioral patterns of managers and subordinates, how to deal with them, and how to eliminate misbehaviors in the relationship between managers and subordinates.
To train participants on how to deal with human behavior, mechanisms for motivation and conflict resolution within the organization, and to develop participants' abilities to deal with alternatives and variables.
To understand the comprehensive and contemporary concept of the science and art of etiquette. Conversation Management Skills
Explaining the managerial and behavioral skills required in a teamwork environment
Methodology
This course uses interactive techniques, such as brief presentations by the consultant followed by questions, oral and written, case studies, role-playing, exercises, videos, and more.
Target Audience
All employees in all positions
Target Competencies
Principles and rules of internal telephone communication between supervisors and subordinates
Disciplinary procedures and their impact on the effectiveness of work groups and teams
Skills for building effective relationships between supervisors and subordinates
Emotional intelligence and the art of issuing orders and instructions
Body language, gestures, and common movements
Larimar will help you find what you are looking for
