Coaching and Mentoring Skills

Course Objectives

At the end of the course, participants will be able to

Define and explain the meaning and differences between mentoring, coaching and personal counseling

Understand why, how and when mentoring is applied in the workplace

Understand and explain the benefits of mentoring and why mentoring sometimes fails

Analyze and identify personal mentoring styles and how to apply this knowledge in mentoring relationships

Learn the skills, characteristics and qualifications of the ideal mentor

Improve communication skills to enhance the effectiveness and quality of mentoring sessions

Learn and apply a variety of mentoring strategies, tools and techniques

Understand the practical application of mentoring and how to establish and manage mentoring relationships in the workplace

Methodology

Participants will be involved in intensive role-playing to help them develop their coaching and mentoring skills. Participants will also give short presentations to groups to demonstrate their understanding of the course material. Individual and group activities will be used to solve exercises and study cases. Participants will have the opportunity to assess their personal coaching and mentoring styles using an effective self-assessment toolkit.

Target Audience

The course targets managers and supervisors whose responsibilities require directing and guiding others in order to help them achieve their goals and excel in their work

Target competencies

Guidance - Counseling

Effective communication - Effective listening

Questioning skills - Decision making

Facilitating career development - Self-awareness