Professional Supervisor

Course Objectives

At the end of the course, participants will be able to

Identify the essential leadership skills of a successful supervisor

Apply management skills efficiently to influence others effectively

Manage employee performance issues and help them develop

Use coaching techniques to better manage performance

Build a motivational environment to encourage and inspire the team

Methodology

This course relies on the use of individual and group questionnaires as well as self-assessments. This course also features the use of a number of case studies and presentations provided by participants followed by discussions. In addition, videos are shown and exercises are carried out to demonstrate the skills required for effective supervision

Target Audience

Experienced supervisors, leaders, those responsible for other supervisors, department heads, and team leaders who wish to hone their supervisory and administrative skills and develop their team leadership skills

Target competencies

Leadership

Communication

Emotional intelligence

Decision making

Guidance and motivation

Planning and organization

Delegation

Problem solving