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عربي

عربي

course

The Art of Management, Problem-solving, and Decision-making

Why Attend

Managers constantly face the challenge of solving complex problems and making critical decisions. If these problems are not handled correctly, they can negatively impact an organization's operations and profitability. This course equips managers with the tools and techniques to ensure they find appropriate and sustainable solutions and make the right, optimal decisions. Participants will learn how to develop the right mindset for problem-solving. This course also enables participants to understand, analyze, and perceive different types of problems, conduct in-depth root cause analysis, and make sound decisions to find lasting solutions. Participants will also discover that some problems cannot be solved using rational thinking alone but require a different, more creative approach. This course will enhance participants' idea generation skills and empower them to lead innovative teams. Finally, after formulating solutions and making decisions, participants will learn how to persuade stakeholders of their solutions and gain their approval. They will also learn how to influence others and garner support for the decisions made.

Overview

Course Outline

Schedule & Fees

Methodology

This practical and interactive course uses models, practical exercises, case studies, presentations, and group discussions to develop problem-solving and managerial decision-making skills. Participants will challenge each other's solutions and decisions in groups and defend their own. Using real-world work scenarios will enhance knowledge transfer and practical application, and participants will practice the techniques they learn, which are easily applicable in the workplace .

Course Objectives

By the end of the course, participants will be able to

Using a structural system to address problems and make decisions systematically

Using key tools and techniques for analysis and problem-solving

Conducting a comprehensive root cause analysis of any problem

Explaining the use of different systems in decision-making

Identifying the various methods that generate creative ideas and can be practically applied in the workplace

Applying influence techniques to be able to make and implement better decisions.

Target groups

Team leaders, department managers, and supervisors who participate in leading and solving their teams' problems, as well as making and implementing decisions.

Targeted competencies

Problem solving and decision making

Creativity

Situational analysis

impact

Leadership

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