Methodology

This course uses a combination of interactive learning tools, such as videos, questionnaires, case studies, team exercises, individual exercises, and group discussions.

Course Objectives

By the end of the course, participants will be able to:

Explain the objectives and functions of warehousing, and identify some of the challenges in today’s warehouses

Analyze ABC inventory classification and cycle counting, and evaluate record accuracy and discrepancies

Describe the different types of storage and material handling systems

Develop better skills for housekeeping and safety within the warehouse

Improve supervisory skills and deal more effectively with warehouse staff issues

Measure warehouse productivity using the right Key Performance Indicators (KPIs) and conduct a scientific audit of the warehouse

Target Audience

Those involved in warehousing (store) activities, both at the operational and supervisory levels. The course is also appropriate for anyone interested in learning more about the interaction between warehousing and other materials management functions (purchasing, inventory control, and distribution).

Target Competencies

Managing warehouse operations

Improving customer service in the warehouses

Evaluating and enhancing record accuracy

Leading warehouse staff

Apply sound safety practices in warehouses

Performing warehouse auditing