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Overview
Course Outline
Schedule & Fees
Methodology
Interactive lectures: To introduce modern concepts of public relations and corporate reputation.
Real-life case studies: To analyze situations in which organizations have succeeded or failed in managing their reputation.
Group workshops: To design public relations plans related to reputation improvement.
Practical activities: To formulate corporate messages and deal with media challenges.
Reputation crisis simulations: To train participants in professional communication crisis management.
Using analytical tools: To measure the impact of public relations activities on reputation.
Course Objectives
By the end of the course, participants will be able to:
Understanding the concept of reputation management and the latest practices in the field
Understanding the concept of public relations management
Understanding the management of public relations events
Learning how to plan public relations strategies
Supporting institutional efforts in managing reputation
Measuring return on investment (ROI) in the field of reputation
Accurately identifying stakeholder perceptions of the institution's reputation
Ability to provide an accurate assessment of the institutionâs current reputation
Ability to develop a Reputation Management System (RMS) for the organization
Target Audience:
Public Relations and Corporate Communication Managers
Media and External Communication Officers
Official Spokespersons of Organizations
Corporate Reputation and Crisis Management Officers
Marketing and Brand Managers
Targeted Competencies:
Understanding the link between corporate communication and reputation building
Developing and implementing impactful public relations strategies
Crafting communication messages that build public trust
Monitoring and analyzing public perception of the organization
Managing reputation during media crises
Enhancing the institutional image both internally and externally
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