عربي
عربي
Passionately developing careers since 2000.
عربي
عربي
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Why Attend
This course provides an in-depth understanding of the factors that affect tourism behavior. Firstly, it deals with the theoretical approach to understand touristsâ behavior and the relationship between their motives and decision-making. Secondly, it examines strategies followed in providing high-quality visitor care and matching these strategies with the diverse needs of tourists. Thirdly, it offers an overview of best practices to provide a safe environment for visitors. Finally, it presents different methods to follow for assessing visitor satisfaction.
Overview
Course Outline
Schedule & Fees
Methodology
This course combines both theoretical and practical approaches. It is built using an interactive learning method including presentations, case studies, discussions, and group exercises.
Course Objectives
By the end of the course, participants will be able to:
Define the key factors that influence tourist behavior
Explore the importance of visitor care in the tourism industry
Examine the different needs of visitors and develop strategies to meet diverse expectations
Design effective strategies for visitor safety and risk mitigation
Evaluate the effectiveness of visitor management practices
Target Audience
Managers, supervisors, and destination administrators directly or indirectly involved in the tourism management sector.
Target Competencies
Tourism psychology
Caring for visitors
Analyzing behaviors
Communicating effectively
Cultural awareness
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